• Small bump or raised edge • Single door • Glass doors • Manual doors • Wide doorway (>75 cm) • Doormat • Standing-height welcome desk

• Main space • Retail area • Waiting area • No seating • No tables • Wide paths (>75 cm) • Standing-height counter • Air conditioned area • Brightly lit • Natural lighting • Fluorescent lighting • Little background noise • Background music playing • Strong fragrance smells • Reflective surfaces • Glass walls • Screens

• Back space • Private area • Waiting area • Step-free access • No door (archway) • Single door • Multiple doors • Glass doors • Colour-contrasted door or doorframe • Manual doors • Wide doorway (>75 cm) • Seating available • Limited seating available • Tightly spaced seating • Stools • Benches • Seated-height tables • Obstructed underneath tables • Wide paths (>75 cm) • Obstructed paths • Air conditioned area • Brightly lit • Fluorescent lighting • Little background noise • Strong fragrance smells • Patterned surfaces