• 3+ steps • Standard steps (11 to 20 cm) • Handrails • Textured step edges • Single door • Glass doors • Manual doors • Wide doorway (>75 cm) • Standing-height welcome desk

• Main space • Retail area • Waiting area • Seating available • Chairs • Low tables • Seated-height tables • Obstructed underneath tables • Carpeted paths • Wide paths (>75 cm) • Standing-height counter • Air conditioned area • Brightly lit • Natural lighting • Warm lighting • Fluorescent lighting • Little background noise • Background music playing • Echoey space • Loud appliances • Strong fragrance smells • Strong other smells • Reflective surfaces • Glass walls

• Retail area • Lounge area • 1 step • Large steps (>20 cm) • No door (archway) • Curtains • Wide doorway (>75 cm) • Limited seating available • Chairs • Armchairs • Seated-height tables • Obstructed underneath tables • Regular paths (75 cm) • Warm lighting • Loud background noise • Background music playing • Loud appliances • Strong fragrance smells • Strong other smells

• Retail area • Lounge area • Step-free access • Seating available • Chairs • Armchairs • Low tables • Wide paths (>75 cm) • Natural lighting • Warm lighting • Loud background noise • Background music playing • Echoey space • Loud appliances • Strong fragrance smells • Strong other smells • Reflective surfaces • Patterned surfaces • Glass walls

• On-site bathroom • Gender neutral bathroom • Small bump or raised edge • Wide paths (>75 cm) • Manual doors • Door opens outwards • Turning mechanism • Wide doorway (>75 cm) • Regular sized bathroom • Right-hand transfer to toilet • Touch-free bin • Clear space underneath • Brightly lit • Cool lighting • Automatic lights