• Step-free access • Double doors • Glass doors • Manual doors • Wide doorway (>75 cm)

• Main space • Retail area • Waiting area • No seating • No tables • Wide paths (>75 cm) • Obstructed paths • Order at counter • Pay at counter • Counter service • Wall-mounted menus • Seated-height counter • Brightly lit • Warm lighting • Spotlights • Loud background noise • Echoey space • Loud appliances • Strong food or drink smells • Patterned surfaces • Glass walls • Colour-contrasted walls and floor