• Step-free access • Single door • Heavy doors • Manual doors • Wide doorway (>75 cm)

• Main space • Retail area • Waiting area • No seating • No tables • Wide paths (>75 cm) • Air conditioned area • Dimly lit • Natural lighting • Warm lighting • Little background noise • Background music playing

• Retail area • 1 step • Small steps (6 to 10 cm) • Textured step edges • No seating • No tables • Wide paths (>75 cm) • Natural lighting • Warm lighting • Little background noise • Background music playing • Reflective surfaces • Glass walls