• 2 steps • Large steps (>20 cm) • Different height steps • Handrails • Colour-contrasted step edges • Textured step edges • Dimly lit stairs • Access via built-in ramp • No door (archway) • Single door • Manual doors • Wide doorway (>75 cm)

• Main space • Retail area • Waiting area • No seating • No tables • Wide paths (>75 cm) • Uneven paths • Standing-height counter • Dimly lit • Natural lighting • Warm lighting • Fluorescent lighting • Little background noise • Vehicle noise • Strong food or drink smells • Patterned surfaces