• Step-free access • Double doors • Glass doors • Manual doors • Wide doorway (>75 cm)

• Main space • Retail area • Waiting area • No seating • No tables • Wide paths (>75 cm) • Air conditioned area • Brightly lit • Cool lighting • Fluorescent lighting • Little background noise • Reflective surfaces • Patterned surfaces • Glass walls • Extremely bright colours • Screens

• Retail area • Waiting area • Limited seating available • Chairs • No tables • Wide paths (>75 cm) • Obstructed paths • Standing-height counter • Air conditioned area • Brightly lit • Cool lighting • Fluorescent lighting • Flashing lights • Little background noise • Reflective surfaces • Patterned surfaces • Extremely bright colours • Screens